- Support Request Form

Bentley Systems, Inc will take requests for support via this Web site.  Please complete the following fields and click the Submit button to send your support request.  You will be notified of the acceptance of the request.  Your request will automatically begin its way through a series of steps designed to respond to your request as soon as possible.

Have you checked many of the online support aides we provide to see if your question has already been answered?

  • For basic questions about getting started, have you reviewed the Getting Started information?
  • For technical questions about viewing the Web pages, have you reviewed the System Troubleshooting information?
  • For questions about using the map and routing tools, have you reviewed the Routing Help page?
  • For answers to other Frequently Asked Questions, have you reviewed the FAQ page?
Your Email Address
Your Company Name
Your Name
Trip Request ID

Please enter the ID of your request if the question is about a specific request


Please describe the area of the system where the problem occurs (provide the Step number if possible).  Please provide as much detail as possible about the problem you are experiencing.


Other Comments


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